LEGAL REFERENCE

Privacy Policy jo aapka data mehfooz rakhta hai

nugget mein aapka nijaata aur suraksha sabse ahem hain. Hamara privacy policy saf tareeqe se batata hai ke ham aapkee jankari kaise handle karte hain, kis tarah rakhtay...

Account SecurityPayment PrivacyData ProtectionTransparent PracticesLocal Compliance
nugget Privacy Policy jo aapka data mehfooz rakhta hai

Hamara nijaata ka qanoon aur tabdeeli

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

SAWAL AOUR JAWAB

Nijaata se jude sawaalon ke liye hamse rabta karen

Team online

Email Support

[email protected] par likhen aur ham 24 ghante mein jawaab denge. Aapka privacy request ko seriously lete hain aur har email ko track karte hain.

Account Settings

Aapka nugget account khol kar Settings mein jaayen. Yahan aap apni nijaata preferences badal sakte hain aur apna data dekh sakte hain.

Live Chat

Jab aap lobby mein hain, right side mein chat button dekhain. Hamara team aapkee nijaata-wali saawal ka tezi se jawaab de sake.

HAM KAY COMMITMENT

Nijaata mein hamara viswas aur kadam

Secure Login

Har login secure password ke zariye hota hai aur ham 2FA option dete hain. JazzCash ya Easypaisa se login bhi available hai taakay aapka nugget password strong rahe.

No Third-Party Sale

Hamara dil mein ek rule hai: aapki jankari kabhi bhi marketing companies ya advertisers ko na bechen. Sirf aap aur nugget ka rishta hai.

Data Deletion

Agar aap account delete karna chahte hain, ham aapka personal data 90 din mein secure tareeqe se mitata hain. Sirf legal records reh jate hain.

Payment Info Handling

JazzCash, Easypaisa, SadaPay aur Raast ke details hamara server par encrypted hote hain. Hamara payment provider in karo verify karta hai, hum nahi.

Regular Audits

Hamara team quarterly mein apna security framework check karta hai. Agar kisi tarah ki weakness milen, hum tezi se fix karte hain.

Transparency Reports

Agar kisi law enforcement se data request aaye, hum aapko sab se pehle batate hain aur sab publicly ek transparency report banate hain.

Kaise hamara nijaata policy different hai

Plain LanguageJab aap privacy policy padhen, samajh mein aa jaye—koi legal jumblebotch nahi. Roman Urdu mein likhte hain taakay har Pakistani apko samajh aaye.
Pakistan-First RulesHamara policy Pakistan ke laws mein sey follow karta hai, na ke foreign jurisdiction. JazzCash, Easypaisa, SadaPay aur Raast sab supported hain.
No Surprise ChangesJab policy badlen, ham 30 din pehle se notice dete hain. Email, in-app message, sab taraf se batate hain taakay koi bhi surprise na ho.
Easy Data AccessAccount Settings mein aap dekh sakte ho ke hamara paas aapkee konsi jankari hai aur kab tak rakhte hain. Ek click mein download kar sakte ho.
Minimal CollectionSirf utni jankari mangta hoon jo zaroorat hai—naam, number, address, banking rails. Aur kuch unnecessary details ke liye har roz message nahi karte.
Local Payment TrustJazzCash, Easypaisa, SadaPay aur Raast sab ke zariye deposit-withdrawal secure hote hain. Hamara server unka data encrypt karke rakhta hai.
Right to Be ForgottenAgar aap nugget se chaliye jaana chahte ho, account close karen aur personal data 90 din mein delete ho jaayega. Woh bhi secure tareeqe se.

Yeh features aapka rishta mehfooz rakhte hain

Encryption Layer

Har transaction, har login, har password update ke zariye aapka data encrypted channel mein travel karta hai. Koi bhi intercept nahi kar sakta.

Session Timeout

Agar aap 15 minutes se activity nahi karte, hamara system automatically logout kar deta hai. Taakah agar aapka phone kisi ko mil jaaye toh account secure rahe.

Two-Factor Auth

Settings mein 2FA on kar sakte ho—phone par OTP aayega har login par. JazzCash ya Easypaisa se login karte hain toh ye automatically enable hota hai.

Payment Verification

JazzCash, Easypaisa, SadaPay aur Raast—sab se withdrawal ke waqt aapka account aur payment account match hona zaroori hai. Phishing nahi ho sakti.

Privacy Dashboard

Account mein Privacy tab mein aap dekh sakte ho konsi cookies, tracking tools aur third-party tools nugget use karta hai aur unhe disable kar sakte ho.

Audit Trail

Har login, har balance change, har withdrawal aapke account mein log hota hai. Agar suspicious activity dekhen to instantly security team ko alert kar sakte ho.

Nijaata ke baare mein aapke alag sawaal

Har withdrawal ke liye aapka registered phone number aur OTP zaroori hota hai. Agar phone kho jaaye, tezi se nugget support team ko likhen aur account ko temporary freeze kar den. Phir aap naya phone aur number link kar sakte ho.

Nahi, kabhi nahi. Hamara policy mein likha hai: personal data sirf account chalane ke liye use hota hai aur kisi third party ko nahi bechtay. Sirf payment providers ko transaction data dekhna padta hai—voh bhi encrypted form mein.

Haan. Ham 30 din pehle email aur in-app notification dete hain. Agar naye terms se agree nahi ho sakte to account close kar sakte ho aur data delete karwa sakte ho.

Sirf transaction ID, amount, aur aapka registered number jaati hai SadaPay ke servers par. Aapka asal SadaPay pin ya wallet password hamara kol kabhi nahi aata. Encryption ke zariye sab secure rehta hai.

90 din tak. Is doran agar refund ya investigation zaroori ho to ham uska record rakh sakte hain. 90 din ke baad, aapka personal data (naam, phone, address) securely delete ho jayega. Sirf legal-required records baqi rehen ge.

Haan, cookies use karte hain taakay aapka login state aur game history yaad rahe. Strict zaroori cookies (security, JazzCash link) hamesha on hote hain, lekin analytics aur tracking cookies ko account Settings > Privacy mein off kar sakte ho.

Tezi se account ko freeze karden ge aur email bhej den ge. Phir aap password reset karogi 2FA enable karogi aur har transaction ko review karengi. Agar unauthorized withdrawal ho toh hamara team Raast, SadaPay ya Easypaisa provider ke sath contact karega.